Privacy Policy

  1. Introduction
    1. Set out below are details about the privacy policy which applies to the Redeemable mobile and web-application 'Redeemable', which is owned and operated by Ad Dynamo UK Limited, Registration Number 08744588.
    2. 'Ad Dynamo' and which privacy policy forms part of the terms and conditions pertaining to the access and use of Redeemable.
    3. We respect and take your privacy seriously, and as such we will use and process the personal information that we collect from you in accordance with this privacy policy. Please be aware that we collect and process your personal information for lawful purposes which are related to the functions and business activities of Ad Dynamo, which is the owner of Redeemable, and that such purposes are compatible with and necessary in order for us to pursue and maintain the legitimate interests of Ad Dynamo.
    4. We urge you to take the time to carefully read our entire privacy policy for complete detail about our privacy practices and your personal information.
  2. What We Mean By Personal Information
    1. When we refer to personal information in this policy, we mean information that we can use to contact you or identify you as an individual or is capable of identifying you. By personal information we don't mean general, statistical, aggregated or anonymous information.
    2. You are responsible for ensuring the accuracy of any personal information that you submit to us. Inaccurate information may affect your experience when using the website and related tools and applications, and our ability to contact you as described in this privacy policy.
  3. Consent
    1. Your accessing of Redeemable, and/use of our services, signifies that you give your consent to us to collect, process and use personal information about you as specified below, in accordance with this privacy policy.
  4. Information Collected About You
    1. We undertake to collect and process your personal information in a reasonable manner, and in such a way that the processing is adequate, relevant and not excessive.
    2. We may collect personal information about you in the following ways:
      1. when you register on Redeemable;
      2. when you use certain interactive tools and services on Redeemable;
      3. when you sign-up for newsletters or other communications from us;
      4. when you participate in an online survey;
      5. when you provide personal information in a community area or other public forum;
      6. when you order a service and provide your name, email address, delivery address, credit or debit card number and expiry date, so that the order can be processed and your services delivered to you;
    3. when you call us, we may monitor or record your calls and details of the phone number(s) you use to make the calls. This information is used to better address your customer service needs; or
    4. concerning your likes and preferences both when you tell us what these are and through our analysis of customer traffic, including through the use of cookies (as described below).
    5. The information that we collect under paragraph 4.2 above may include:
      1. your name, address, telephone number, Twitter handle or email address;
      2. data regarding your physical location; or
      3. data regarding the specific machine or mobile device and operating system that you use.
    6. We will always endeavour to secure the integrity and confidentiality of your personal information which is in our possession or under our control.
    7. You have the right at any time to request that we confirm the personal information which we hold about you, and to request that we correct any incorrect or inaccurate personal information which we hold about you.
  5. What Choices Do I Have
    1. If you do not want your personal information used by us as provided in this privacy policy, you should not register on Redeemable or for any specific tool or application that collects personal information.
    2. You may access, correct, update or review personal information you have submitted through tools and applications on Redeemable by contacting us, using the contact information listed below.
  6. How Information Collected About You Is Used
    1. We may use information that we collect about you to:
      1. identify you and maintain your signed-in status on Redeemable;
      2. administer your account;
      3. provide you with access to particular tools and services;
      4. respond to your inquiries and send you administrative communications;
      5. obtain your feedback on Redeemable or on our offerings;
      6. statistically analyse user behaviour and activity;
      7. conduct research and measurement activities;
      8. send you personalised emails or secure electronic messages pertaining to your interests, including news, announcements, reminders and opportunities
    2. We may also use your personal information and process such information for the purposes of management, research, analysis, corporate reporting and improving business efficiencies.
    3. We may use personal information collected about you to contact you by post, telephone and electronic mail (that is email, picture, video, and SMS) about functionality changes to our website or application, services or changes to our terms and conditions of use.
    4. We may combine personal information and non-personal information collected by us about you, and may combine this information with information from external sources.
  7. With Whom Do We Share Your Information
    1. We will not disclose or process any personal information about you, unless specifically agreed to you by you or:
      1. to comply with legal requirements, such as a law, regulation, subpoena, or court order;
      2. where processing is necessary to carry out actions for the conclusion or performance of an agreement entered into between us;
      3. where processing is necessary for pursuing our legitimate interests or that of a third party to whom the information is supplied (e.g. to our vendors and suppliers in the course of their provision of products or services to us);
      4. or in the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy.
    2. We do not make your personal information available to third parties for their marketing purposes. However, we may provide aggregate statistics about our products, sales, customers, traffic patterns and other website information to third parties, but these statistics will not include any information that could personally identify you.
    3. We also do not share or sell any data that we collect with third parties, use your data for packet-sniffing (to diagnose network related problems), or to allow age targeting.
    4. Certain content and services offered to you are served on, or contain links to, websites hosted and operated by a company other than us (third party websites). We do not disclose your personal information to these third party websites without your consent, but you should be aware that any information you disclose to the other websites or applications once you access these other websites or applications is not subject to this privacy policy. We do not endorse and are not responsible for the privacy practices of these third party websites or applications. You should review the privacy policy posted on the other website or applications to understand how that third party website collects and uses your personal information.
  8. How Do We Secure and Retain Your Information
    1. We restrict internal access to the personal information that we collect from you to our authorized team members only.
    2. We will always endeavour to secure the integrity and confidentiality of your personal information which is in our possession or under our control, and to this end we have put in place technical, physical, and administrative safeguards to protect the personal information that we collect.
    3. Despite our efforts to protect your personal information, please be aware that there is always some risk that an unauthorised third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
    4. The time periods for which we keep your personal information may vary according to the use or purpose attached to the personal information. Unless there is a specific legal requirement requiring us to keep your personal information, we will not keep it for longer than necessary for the purpose for which the personal information was collected or for which it is to be processed.
  9. Beacons and Tracking
    1. We collect information about your use of Redeemable and your use of other websites (which may include personal information) through the use of device ids. A device ID is a code unique to all mobile devices generated by the mobile phone manufacturer. The code does not contain any personally identifiable information.
    2. The device ID allows us to uniquely identify one device from another and enables us to ensure only you can see your data.
  10. Changes To This Privacy Policy
    1. We reserve the right to change or modify this privacy policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address which you have provided to us) and/or by means of a notice on Redeemable prior to the change becoming effective.
    2. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this privacy policy, we ask that you do not use the website or application. Please exit the website immediately or delete the application if you do not agree to the terms of this privacy policy.
  11. Self-Regulatory Establishments
    1. Ad Dynamo complies with the collection of data/ usage practices and targeting of ads in accordance with to the following self-regulatory establishments:
    2. NAI Self-Regulatory Code of Conduct for Online Behavioural Advertising (www.networkadvertising.org); and
    3. IAB UK Good Practice Principles for Online Behavioural Advertising (www.iab.net/guidelines)
  12. Contact Us
    1. Please send us an email using the Contact Us link on our Website if you have any questions about this privacy policy or the personal information we maintain about you.
  13. Complaints
    1. If you are not satisfied with the way in which we process your personal information, you may lodge a complaint with your information regulator.